There is a need to implement IT enabled processes to provide transparency and accountability.
Gone are the days when to be part of the IT services team that handles government clients (state or central) all that you needed are contacts and an ability to handle the various bureaucrats.
“A greater understanding of the processes and procedures of the various government departments is essential,” observes Vivek Atray, Secretary to Government of Haryana, IT and Communications. “Even today the IT industry is yet to master this. The manner in which working with various governments from planning for the bid, to delivery and post implementation hand holding, requires greater understanding of the nuances.”
IAS officers today are often IIT and IIM alumni, and come with corporate experience. With knowledge of working on both sides, they highlight several key areas that need to be addressed within the government business team of IT companies.
Gone are the days when to be part of the IT services team that handles government clients (state or central) all that you needed are contacts and an ability to handle the various bureaucrats.
“A greater understanding of the processes and procedures of the various government departments is essential,” observes Vivek Atray, Secretary to Government of Haryana, IT and Communications. “Even today the IT industry is yet to master this. The manner in which working with various governments from planning for the bid, to delivery and post implementation hand holding, requires greater understanding of the nuances.”
IAS officers today are often IIT and IIM alumni, and come with corporate experience. With knowledge of working on both sides, they highlight several key areas that need to be addressed within the government business team of IT companies.
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