Yahoo Inc's email service has been unavailable to some
users since Monday night due to a "hardware problem" that the Internet
company said has been harder to fix than it expected.
Yahoo
believes the problem will be fixed by 3 p.m. PST Wednesday, according
to a post on Yahoo's official Tumblr blog by the company's senior vice
president of communications, Jeffrey Bonforte.
Bonforte
did not specify how many users were affected by the email outage, which
he said began at 10:27 p.m. PST on Monday. He said the company has
"dozens of people working around the clock" to resolve the problem.
"The issue has been harder to fix than we originally expected," Bonforte said.
Yahoo
Mail is the most popular Web-based email product among desktop computer
users in the United States, according to analytics firm comScore. Yahoo
Mail ranks second worldwide, behind Google Inc's Gmail and ahead of
Microsoft Corp's Outlook.com.
A redesigned
version of Yahoo Mail, which the company introduced in October, has met
with a mixed reaction by users. Many users have griped that the new
version eliminated popular features such as "tabs."
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